If you are a business leader or tech-enthusiast vying for a business edge, trends in business technology are important to recognise and follow suit. Trends tend to fluctuate depending on how the internal and external components of a category are advancing or detracting. Business leader’s adamant about keeping up with IT trends gain a legitimate competitive advantage.  Using trends to develop a keen eye and strategic wisdom, business leaders become more efficient, increase their profit and success in entering a given market. Keeping up with the times is hard enough, so we put together a list of top trends you should keep an eye on.

1.   End-user cyber security focus

Businesses have been vulnerable to spam, such as spear-phishing and ransomware attacks. Such attacks can only harm a business if an organisation member adheres to the request made by the cybercriminal. Following or accepting a faulty request can only be done by opening a file or taking a particular action like downloading an update from a fraudulent source.

In recent years, businesses have fought against this by training staff to be aware of cybersecurity breach tactics. Allocating a portion of the budget to combat expensive threats like a business system being hacked, will save a business from greater losses down the line.

2.   Using Cloud to decentralize IT support

The last year ubiquitous trend prediction of businesses increasingly using web-based applications is continuously proving itself true. Hence most businesses are now holding their IT models on clouds and are probably working with more than one vendor. This may decentralise IT support because it makes it tougher for support to guarantee efficiency, continuity and security.

3.   Using Artificial Intelligence to assist in decision making

According to a Forbes article, 80 percent of enterprises incorporate Artificial Intelligence (AI) in their businesses. AI can be used in businesses to make informed market decisions, regulate and manage customer relationships, and making operation efficient and more.

4.   More IT outsourcing

Over the past decade or so, IT has gotten more supplicated and complicated. This is because it has become more difficult to manage the ever-growing complexities in IT environments. Accounting for remote workspaces, devious cybercriminals, and big data banks will exhaust a business eventually. As a result, businesses are relying on outside players to lighten the load on their end.

5.   Shifting to co-managed IT services

Some predict to see more and more businesses seeking support from co-managed IT services. This is important because businesses today are very decisive on where and how they choose to branch out. For example, businesses seeking to better manage a heightened IT workload and its associated complexities will veer toward a more flexible outsource. Hence, this may require the business to outsource part of their IT operation. Co-managed IT services give businesses this type of flexibility.